Privacy Policy

Privacy Policy – Haggis Waggon Tours

1. Introduction

At Haggis Waggon Tours, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This policy outlines how we collect, use, and safeguard your data when you book a tour, contact us, or visit our website

.

2. What Information We Collect

We may collect the following personal information:

• Name, contact details (email, phone number)

• Booking details (tour type, dates, group size)

• Payment information (processed securely via third-party providers)

• Special requirements (dietary, accessibility, or medical needs)

• Feedback, reviews, or survey responses


3. How We Use Your Information

We use your information to:

• Process bookings and payments

• Communicate tour details and updates

• Provide customer support

• Tailor your tour experience (e.g. dietary or accessibility needs)

• Improve our services through feedback and analytics

• Send occasional promotional offers (only with your consent)


4. Data Sharing

We do not sell or share your personal data with third parties for marketing. We may share limited information with:

• Payment processors (for secure transactions) 

• Payment processors (for secure transactions)

• Tour partners (e.g. accommodation or activity providers, only when necessary)

• Legal authorities if required by law


5. Data Security

We take appropriate measures to protect your data from unauthorized access, alteration, or loss. Online transactions are encrypted and handled by secure third-party platforms.


6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Withdraw consent for marketing communications

• Request deletion of your data (subject to legal and operational requirements)

7. Cookies & Website Analytics

Our website may use cookies to improve your browsing experience and gather anonymous usage statistics. You can manage cookie preferences through your browser settings.

8. Contact Us

If you have questions about this policy or your data, please contact:

Email: privacy@haggiswaggontours.co.uk

Phone: +44 7435514234

Mail: Haggis Waggon Tours, Paisley, Scotland

9. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on our website with the revised date.

Last updated: October 2025